Shipping policy

Order Processing Time:

All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
During peak seasons or sales events, processing times may be slightly extended. We appreciate your patience.

Domestic Shipping Rates and Estimates:

Standard Shipping (3-7 business days): Calculated at checkout.
Expedited Shipping (2-3 business days): Available at an additional cost, calculated at checkout.

Shipping charges for your order will be calculated and displayed at checkout.

International Shipping:

We currently do not offer international shipping. Stay tuned as we expand our services in the future!

Local Delivery:

Free local delivery is available for orders over $50 within Washoe County. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.

Order Tracking:

Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your package using the link provided.

Shipping to P.O. Boxes:

Shipping Delays:

Please note that we are not responsible for delays due to customs, natural occurrences, transfers to the carrier, or air and ground transportation strikes or delays, nor any extra fees, customs, or back-end charges once the package has exited the United States.

Returns and Exchanges:

Please review our Return Policy for details on how to return or exchange an item.

Contact Us:

If you have any questions or concerns regarding your order, feel free to contact us at hickoryhillbathco@gmail.com